How can we help?
General
What is required to take the online eye test?
Doing the easee online eye test is very simple, you only need 10 feet of space, a laptop or a tablet and a smartphone. Currently, our test is only suitable…
How often should I renew my prescription?
When buying prescription glasses or contact lenses, you need to have a vision prescription. These are only valid for a certain amount of time, usually between 1 to 2 years…
What if I entered my prescription details or medical information incorrectly?
Get in touch with us as soon as possible by sending an email to support@easee.online Please include in the email: the email address which you completed the test with the…
How do I read my visual acuity results?
Visual acuity indicates the sharpness or your vision. It refers to the ability to recognize signs on a standardized chart from a specific viewing distance. There are several ways to…
Can anyone take the online eye test?
The easee online eye test is intended for people between the ages of 18 and 55. The online eye test is not available to you if you: The test is…
Not found what
you are looking for?
No worries, our team is here to support you
and answer your question.
We have 3 short questions before we can get started.
1. The eye-exam takes about 20 minutes from beginning to end. Is now a good time?
● No lost time traveling or waiting for your appointment. The only minutes spent is on the test itself.
Glad to hear you’re not in a hurry. This will improve the results.
Do you have a smartphone, together with a laptop (or tablet), and 3 meters of space at your disposal?
● Your smartphone will function as a remote, and is also used together with a laptop (or tablet) to perform the online eye-exam.
That’s great! We’re almost good to go. Just one more thing.
Do you have your current eyewear prescription at your fingertips?
● Your prescription powers your eyewear. Our optometrists use your old one as areference for validating your new prescription.
Take the exam now, or save it for later?
Based on experience, we advise you to take your time with the online eye-exam to optimize your results. We can email you a link to proceed whenever you’re ready.
If you want to do it right now or maybe you are just curious, no problem.
ProceedGreat, you’re all set!
Let’s get started
…redirecting to the eye-exam